Shipping policy

Delivery

Axquisite requires 3–7 business days (excluding weekends and public holidays) to process and dispatch orders. Delivery times are estimated from the date of shipment, not the order date. We aim to ship as promptly as possible. Estimated delivery timeframes for each shipping method are listed below—please note that these are estimates, and delivery dates cannot be guaranteed.

 

Local Delivery (Singapore)  

 Service Cost Free Above Delivery Time  Cut-off Time
Third-party logistics (3PL) From S$2.99 - 4 to 7 days** 12pm
Standard Delivery From S$8.00 $80 3 to 7 days** 2pm
Quick Delivery From S$15.00 - 2 days** 2pm
Urgent Delivery From S$35.00 - Same Day 11am

 

----------------------------------------------------

Disclaimer:

Please note that for fragile and frozen items delivered through Third Party Logistics (3PL) providers, we will not be held responsible for any damage, loss, or delay that may occur during handling or transportation. Once the package has been handed over to the 3PL, it is beyond our control, and we cannot be held liable for any unforeseen circumstances that may affect its condition or timely delivery.

**Days exclude Saturdays, Sundays and public holidays. In the event of failed deliveries, the delivery may take longer than stated. 

International Delivery

 Country Cost Delivery Time
Malaysia From S$7.90

4 to 7 days*
Asia From S$9.90

4 to 7 days*
Australia/Japan From S$19.90 -
Rest of the World From S$26.90 -

 

 * Days exclude weekends and public holidays. In the event of failed deliveries, the delivery may take longer than stated.

 

Surcharges & Fees (Exclusive of GST) 

$5 Surcharge 

For each pickup or delivery within Downtown, Orchard and CBD area.

$5 Surcharge

Pickup or delivery to Tuas area, or for postal codes starting with 627, 628, 629, 638 and 639. 

$15 Surcharge 

Pickup or delivery to Changi Airline House area.

$10 Entry Fee

Pickup or delivery into Sentosa, Changi Airport, Changi Aviation Center and Tuas South 637, 636.